Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how Go Referral Agent LLC (“Company,” “we,” “our,” or “us”) collects, uses, shares, and safeguards information from users of usabestbenefits.com and any associated websites, mobile applications, or digital platforms where this Privacy Policy is displayed (collectively, the “Website”).

This Privacy Policy is intended to meet our legal obligations in all jurisdictions where we operate, including, where applicable, the California Consumer Privacy Act (CCPA).

Please note that this Privacy Policy applies only to our Website and does not apply to any third-party websites, applications, operating systems, or other platforms (“Third-Party Platforms”), even if they are linked to or accessible through our Website. Each Third-Party Platform operates under its own privacy practices, and we are not responsible for their content or data handling. Your use of such platforms is at your own risk.

1. Who Controls Your Information?

All information collected by or provided to Go Referral Agent LLC is controlled by:

2. What Types of Information Do We Collect?

For purposes of this Privacy Policy, “Information” means any data that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an individual or household.

Over the past twelve (12) months, we may have collected the following categories of information:

Information You Provide Directly

We collect personal information that you voluntarily submit through the Website, such as when completing forms or requesting services. This may include your name, email address, phone number, mailing address, signature, Social Security number, driver’s license or ID number, financial or credit-related information, and housing status.

Publicly Shared Content

We may collect information you choose to make publicly available on the Website (“Public Information”), such as reviews or comments. Once shared, this information may be accessed, copied, or used by others beyond our control.

Device and Connection Information

We automatically collect technical data provided by your browser, device, and internet service provider. This may include your IP address, device type, operating system, browser type, device identifiers, access times, and login activity.

Internet Activity Information

We may collect data about your browsing behavior, search activity, and interactions with our Website, advertisements, and other digital content, including pages visited before and after accessing the Website.

Geolocation Information

We may collect general location data, such as your approximate location based on your IP address or your provided mailing address.

Protected Class Information

Depending on the services offered, we may request information such as age, gender, marital status, family status, or citizenship.

Biometric and Health-Related Information

We may collect certain personal or health-related information you provide, including medical conditions or history, where relevant to services.

Employment Information

We may collect details about your employment, work history, or income.

Health Insurance Information

We may collect insurance-related details such as policy numbers, subscriber identifiers, or benefit status.

Other Information

We may collect additional information when you participate in promotions, contact customer support, or subscribe to communications. Such information is collected only with your consent.

3. How We Collect Personal Information

We collect information through various methods:

Directly from You

When you submit forms, register, subscribe, enter promotions, or otherwise interact with the Website.

Through Communications

When you contact us via email, phone, social media, or customer support. Information collected outside the Website may be combined with information collected through the Website.

Through Automated Technologies

We use cookies, pixels, web beacons, and similar technologies to automatically collect data about your device, browsing activity, and interactions.

Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your experience. We use different types of cookies:

• Necessary Cookies — Required for site functionality and security
• Preference Cookies — Store your settings and preferences
• Analytics Cookies — Help us understand and improve performance
• Advertising Cookies — Deliver personalized ads and measure effectiveness

Third parties such as Google and Facebook may also use cookies and tracking tools to deliver targeted advertising.

You can manage cookie settings through your browser. Disabling cookies may affect functionality. For more information, visit allaboutcookies.org.

4. How Do We Use Your Information

We use your information for the following purposes:

Business Purposes

• Detect and prevent fraud or security incidents
• Improve services and develop new offerings
• Maintain and enhance website functionality
• Personalize your experience
• Communicate with you and respond to inquiries

Commercial Purposes

• Deliver targeted and personalized advertising
• Connect you with relevant service providers
• Generate leads for partner businesses

We process your information only as necessary to fulfill these purposes.

5. How Do We Share Your Information?

We may share your information with third parties for the following reasons:

Service Providers

To help operate the Website, provide services, and communicate with users.

Affiliates

Companies under common ownership may receive your information as part of normal business operations.

Legal Compliance

We may disclose information when required by law, legal process, or to prevent harm or fraud.

Advertising and Business Partners

We may share your information with partners, including law firms, financial service providers, and advertisers, to connect you with relevant services.

6. Do We Sell Your Information?

Yes. As part of our business model, Go Referral Agent LLC operates as a lead generation provider and may share your information with third-party partners, which may be considered a “sale” under applicable laws.

Categories of information that may be shared include:

• Information you provide
• Device and connection data
• Internet activity
• Geolocation data
• Employment and insurance information

Right to Opt-Out

You may opt out of the sale of your personal information at any time by contacting us at support@usabestbenefits.com.

7. How Do We Protect Your Information?

We implement administrative, technical, and physical safeguards (including encryption and secure protocols) to protect your information. However, no system is completely secure.

You are responsible for maintaining the confidentiality of your information and notifying us of any unauthorized access.

8. How Long Do We Retain Your Information?

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. International Data Transfers

If you access the Website from outside the United States, your information will be transferred to and processed in the United States. By using the Website, you consent to this transfer.

10. Your Privacy Rights

You may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Request disclosure of data usage
• Opt out of data sales

To exercise your rights, contact support@usabestbenefits.com. We may verify your identity before processing requests.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted.

12. SMS Messaging Practices

• We do not sell or share SMS opt-in data for marketing
• Message frequency may vary (up to 3 per week)
• Standard carrier rates may apply
• Reply STOP to opt out or HELP for assistance

13. Marketing Communications

By providing your contact details, you consent to receive communications from us. You may unsubscribe at any time.

14. Do Not Track Signals

We currently do not respond to “Do Not Track” signals.

15. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy, contact us at: